1. OBJECT

In compliance with current legislation on the protection of personal data (Organic Law 15/1999, of December 13, on the Protection of Personal Data – LOPD. and Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 regarding the protection of natural persons – RGPD), JINETE LUNA SL wishes to inform the users and/or clients of this website of the policy regarding the treatment and protection of personal data.

Sending personal data implies express acceptance by the user and/or client of our privacy policy (User and/or client consent), so please read this policy carefully.

2. ACCURACY AND TRUTHFULNESS OF THE DATA

Users and/or clients who access this website are not required to provide personal information to browse it, therefore, any communication of data for such purposes will be done because the user and/or clients have voluntarily decided to browse or personalize the use of the services made available through this website.

Users and/or clients guarantee and are responsible, in any case, for the veracity, accuracy, authenticity, and validity of the personal data provided, exonerating JINETE LUNA SL from any responsibility in this regard and being the user and/or client solely responsible for keeping your personal data duly updated. Please notify JINETE LUNA SL in the event that any variation or modification occurs in your personal data.

3. CATEGORY OF DATA

The categories of data that are processed are identifying data or those necessary to contract a service. Only minimal and strictly necessary data is requested in relation to the purposes for which it is required.

JINETE LUNA SL does not request or require information or data from special categories of users and/or clients, this data being understood to reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or union membership and genetic data, data relating to physical or mental health, data relating to sexual life, etc.

In the event that JINETE LUNA SL at any time requires this information from the user and/or client, the express consent of the user and/or client will be requested to collect and use that information, communicating to the user and/or client, previously and unequivocally, the purpose of collecting and processing said information.

4. PURPOSE OF THE DATA

The data of users and/or clients registered through the forms enabled for this purpose on the website are collected by JINETE LUNA SL with the purpose of facilitating the provision of the services that JINETE LUNA SL provides through said website. This information may include personal data such as IP address, first and last name, physical address, email, telephone number, and other information.

By providing this data, the user and/or client gives their consent for their information to be collected, used, managed, and stored by JINETE LUNA SL.

By checking the acceptance box located in the contact forms and sending your data, you also give your consent to send you communications, surveys and statistical studies and/or newsletters about our products, services and activities, by electronic means (email, SMS, WhatsApp) or by phone. Other purposes for which we process your personal data:

  • To ensure compliance with the conditions of use and applicable law.

5. INTEGRATED CONTENT

Pages on this site may include embedded content, such as YouTube videos, for example. Embedded content from other websites behaves in exactly the same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

FACEBOOK
The Facebook Page Plugin is used to display our Facebook Timeline on our site. Facebook has its own privacy and cookie policies over which we have no control. There is no cookie installation by Facebook and your IP is not sent to a Facebook server until you give your consent. See their privacy policy here: Facebook Privacy Policy.

6. COOKIES

This site uses cookies, small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third-party applications like Google Analytics. Cookies generally exist to improve your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest you consult the help section of your browser.

NECESSARY COOKIES (ALL VISITORS TO THE SITE)

  • cfduid – Used in our CloudFlare CDN to identify individual clients behind a shared IP address and apply security settings per client. See more information about privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.

7. WHO HAS ACCESS TO YOUR DATA

Contact Form

The purpose of the treatment will be to manage queries directed by users (e.g.: incidents, suggestions, claims, complaints, etc.) and, where appropriate, resolve them. As well as sending them by any means, including electronic means, the information or documentation that they may request from us.

The basis of legitimacy that allows us to process is the consent given by the interested party through the positive action of sending the corresponding form, with the prior information provided along with the form.

Furthermore, we may communicate your data in the event of legal obligation or legitimate interest (which may include communications to State Security Forces and Bodies, Public Administrations, Judges and Courts, etc.).

On the other hand, to carry out all the purposes described above, the controller may count on the collaboration of third-party service providers who may have access to personal data as a result of the execution of the contracted services. In any case, the person responsible follows strict selection criteria for said third